Communication & Professionalism
Communication & Professionalism
Course Content
Section 1: Introduction to Communication
1. Communication in the workplace 00:01:29
Section 2: Verbal Communication
1. Styles of speech 00:02:54
2. Tone 00:02:32
3. Pitch, tone and authority 00:02:20
4. Audience 00:03:56
Section 3: Non-Verbal Communication
1. Dress Code 00:02:55
2. Confidence 00:03:01
3. Power Poses 00:03:49
Section 4: Written Communication
1. Email Etiquette 00:06:18
2. Whatsapp in the Workplace 00:04:07
Section 5: Unwritten Rules
1. Unwritten rules of workplace communication 00:03:32
Section 6: The Art of Communication Notes
1. Art of Communication Notes Downloadable
Section 7: An Introduction To Professionalism
1. Professionalism Introduction 00:01:04
Section 8: The Keys to Professionalism
1. Communication 00:02:44
2. Boundaries 00:04:02
3. Phone Calls 00:03:11
4. Appearance 00:02:47
5. Time Etiquette 00:02:41
6. Accountability 00:02:27
7. Work Events 00:03:14
Section 9: Conclusion
1. You Made It! 00:01:07
2. Professionalism Notes Downloadable
About This Course
What You Will Learn
- Learn the critical role of communication in building professional relationships and conveying messages.
- Understand the unique norms and expectations of communication in the workplace.
- Explore the concept of professionalism beyond appearance and qualifications.
- Apply both the written and unwritten rules of communication and professionalism effectively in your career.
Meet Your Trainer
Zydii Training
Zydii Training empowers you with courses to help you learn how to navigate our platform and use it more efficiently as a business, learner or instructor. We also publish courses we have created ourselves in various areas that are of interest to you. If there's an interesting course you'd like us to create, email us via teach@zydii.com
