About This Course
This course offers comprehensive training on the customary codes of polite behaviour essential for professional success; maintaining your personal and company's professional image and fostering respectful interactions.
What You Will Learn
You will learn how to:
- Improve your ability to communicate effectively in various business settings.
- Build and maintain professional relationships
- Present a Positive Image to earn respect and add value to your role.
Meet Your Trainer
Nancy Mutonyi

Experienced professional consultant in Organizational Leadership and Change Management, Strategic Management, Sustainability Leadership and ESG, Behavioral Change and Customer Experience Management, Operational Excellence, and Continuous Improvement in Operations Management. I have over 10 years of professional experience in inventory and logistics management and customer experience training and coaching within the manufacturing sector in Kenya.