Privacy Policy
We at
Zydii respect your privacy and are committed to maintaining your trust. This Privacy Policy
describes the types of Personal Data we collect on our Platform, how we use Personal Data, with
whom we share it with and your rights and choices with regards to your Personal Data. Please
read this Privacy Policy carefully and ensure that it is understood as they ARE part of your
agreement with Zydii.
1.
DEFINED TERMS
The following terms will have the meanings indicated below. Please refer to our Terms of Service for any capitalized terms that are not defined in this policy.
Other Information: Any information that does not reveal your specific identity or does not directly relate to an individual, such as Services usage data.
Personal Information: Information that identifies you as an individual or relates to an identifiable person, such as name, postal address, telephone number, email address, credit card number, and social media account ID. It does not include strings of code such as browser cookie IDs.
Cookies: A cookie is a small data file that is transferred to your computer or mobile device. It enables us to remember your account log-in information, IP addresses, web traffic number of times you visit, browser type and version, device details, date and time of visits.
User: means an individual who uses the Services or accesses the Sites and has agreed to use the end services of Flutterwave. Sometimes, we use the term "information" in this Privacy Policy, which may refer to either Personal Information or Other Information.
2.
PERSONAL INFORMATION WE MAY COLLECT ABOUT YOU
We need to collect Personal Information in order to provide the requested Services to you. The Personal Information we collect or obtain from you whenever you use the Service includes:
-
Contact details (e.g.,
1.
name,
2. email,
3. mobile phone number
2. email,
3. mobile phone number
-
Geographical information
1.
Country you are from
-
Transaction data (e.g., courses purchased, courses being watched), and Other Services related data (e.g. statistics, product data analytics).
3. HOW WE COLLECT INFORMATION
When you create an account on Zydii, we will ask for Personal Information such as your name, email and phone number, and Other Information you may provide with your account. We may also store information that your computer or mobile device provides to us in connection with your use of the Services, such as IP address. This will be stored in a cookie on your browser
If you
do not provide or enable us to collect the necessary information, we may not be able to provide
the Services. If you disclose any Personal Information relating to other people to us or to our
service providers such as network providers in connection with the Services, you represent that
you have the authority to do so and to permit us to use the information in accordance with this
Privacy Policy.
4. HOW
WE MAY USE YOUR PERSONAL INFORMATION
We may use your Personal Information for legitimate business purposes or to comply with a legal obligation, including:
-
To allow for processing of payments when you pay via Mobile money
-
To create, and administer accounts, fulfil and record transactions, and provide you with related assistance (e.g., technical help, answer inquiries relating to Personal Information, etc.)
-
To send administrative information to you, for example, information regarding our Services and changes to our terms, conditions, and policies.
-
To send you marketing communications and offer other materials that we believe may be of interest to you, such as to send you newsletters or other direct communications.
-
To facilitate social sharing functionality if you choose to do so.
-
For trends and statistics, and to improve our products and services.
-
For audits, to verify that our internal processes function as intended and are compliant with legal, regulatory or contractual requirements.
-
For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft.
-
For responding to legal duties, such as requests from public and government authorities.
-
To the extent that we process your Personal Information based on your consent, you may withdraw your consent at any time.
5. HOW
PERSONAL INFORMATION MAY BE DISCLOSED
We may disclose your Personal Information:
- To our strategic partners and third-party service providers who provide services such as SMS transmission, data analysis, payment processing services, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, credit card processing, auditing and other similar services.
Please
note that we may use and disclose Other Information for any purpose, except where we are
required to do otherwise under applicable law. If we are required to treat Other Information as
Personal Information under applicable law, then we may use it for all the purposes for which we
use and disclose Personal Information. In some instances, we may combine Other Information with
Personal Information. If we combine any Other Information with Personal Information, we will
treat the combined information as Personal Information.
6. HOW
TO ACCESS, CORRECT, DELETE OR EXERCISE OTHER RIGHTS REGARDING YOUR PERSONAL
INFORMATION
If you would like to request to access, correct, object to the use, restrict or delete Personal Information that you have previously provided to us, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), www.zydii.com you may contact Zydii at privacy@zydii.com with the subject line "Data Subject Request." We will respond to your request consistent with applicable law.
For
your protection, we may only implement requests with respect to the Personal Information
associated with the particular email address that you use to send us your request, and we may
need to verify your identity before implementing your request. We will try to comply with your
request as soon as reasonably practicable.
Please
note that we may need to retain certain information for recordkeeping purposes and/or to
complete any transactions that you began prior to requesting a change or deletion (e.g., when
you make a purchase, you may not be able to change or delete the Personal Information provided
until after the completion of such purchase). There may also be residual anonymized information
that will remain within our databases and other records, which will not be
removed.
7. OPT-OUT
Information you provide may be used by Zydii for marketing purposes such as one-off promotional emailing, mobile text messages, direct mail, and sales contacts. You may opt-out from receiving electronic communications from us if you no longer want to receive marketing-related emails or mobile text messages from us on a going-forward basis by clicking the unsubscribe link in any marketing-related email sent to you by us.
We will
try to comply with your request(s) as soon as reasonably practicable. Please also note that if
you do opt-out of receiving marketing-related emails from us, we may still send you messages for
administrative or other purposes directly relating to your use of the Services, and you cannot
opt-out from receiving those messages.
8.
TRACKING AND ADVERTISING
We and our third party service providers may collect Other Information in a variety of ways. We and/or our third party partners may employ various tracking technologies, such as cookies, web beacons and analytics software, that help us better manage content on the Services by informing us what content is effective.
9.
SIGN-IN SERVICES
You can log in to some of the Services using sign-in services such as Facebook Login, Google OAuth, or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address.
10.
TESTIMONIALS, RATINGS AND REVIEWS
If you submit testimonials, ratings or reviews to the Services, any Personal Information you include may be displayed in the Service. If you want your testimonial removed, please contact us at privacy@zydii.com We may also partner with third-party service providers to collect and display ratings and review content on our website.
11.
THIRD PARTY PAYMENT PROCESSOR
We currently use third party payment processors as a Third Party Offering for internet-based payment services. If you wish to make a payment through Services, your Personal Information may be collected by such processors directly and not by us, and will be subject to the third party's privacy policy. See Section 17 for a list of third parties and their applicable privacy policies. We have no control over, and are not responsible for, third parties' collection, use and disclosure of your Personal Information.
12.
LIMITATION
Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft or any other app developer, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information you disclose to other organizations through or in connection with the Services, including our social media pages.
13.
DATA RETENTION
We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:
-
The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services);
-
Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
-
Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
14.
SECURITY OF YOUR INFORMATION
The security of Personal Information is a high priority at Zydii. We seek to use reasonable technical, administrative and physical safeguards to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.
15.
CHANGES TO THIS PRIVACY POLICY
The Company reserves the right to change this Privacy Policy. The Company will provide notification of the material changes to this Privacy Statement through the Site and via e-mail if permission is given by Customer to be e-mailed at least thirty (30) days prior to the change taking effect. If you have any questions or concerns about the changes, please contact the Company at privacy@zydii.com.
16.
CONTACT US
If you have any questions regarding this Privacy Policy you can contact us via email at privacy@zydii.com
17. THIRD PARTY SUB PROCESSORS
The
following is a list of current third-party vendors that may either directly or indirectly
collect information from you in their capacity as a sub processor. Please review the relevant
privacy policies (links current as of the date of publication of this Privacy Policy) for
further information on how each third party handles your Personal Information:
| No | Third Party Name | Link |
| 1 | Omnisend | https://www.omnisend.com/privacy/ |
| 2 | FlutterWave |
https://flutterwave.com/ke/privacy-policy |
| 3 | Mteja | https://mteja.io/policies/privacy |
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teach@zydii.com
0713 923 759