Communication & Professionalism Learn how to upgrade your Communication and Professionalism Skills
Course Preview Video
Details
| Lessons: | 22 |
| Course Length: | 1 hour 01 minutes |
| Languages: | English |
| Includes: | Lifetime access Certificate of Completion |
About This Course
Communication is one of the most essential parts of being human. It is unavoidable and the aspect of not communicating at all also communicates something. It is what allows us to form and build relationships creating amazing things. Communication in the work environment can be a bit challenging because everyone assumes that it is common sense, but this is a completely different environment with different norms. Professionalism is something that is expected but rarely taught. It not just dressing nice or having an advanced degree,it is the conduct expected as you go through your work life and is applied at all levels in all aspects of your career and business.
This course helps you understand the written and unwritten rules of communication and Professionalism and how to apply it in the professional life.
What You Will Learn
You will learn the practical aspects of;
1. Verbal communication
2. Informal communication
3. Written digital communication
4. The unwritten communication rules
You will also learn the key areas where professionalism is applied, the problems and solutions;
1. Communication
2. Accountability
3. Appearance
4. Work events
5. boundaries
Course Content
- Section 1 : Introduction to Communication
- 1. Communication in the workplace Preview 00:1:29
- Section 2 : Verbal Communication
- 1. Styles of speech Preview 00:2:54
- 2. Tone 00:2:32
- 3. Pitch, tone and authority 00:2:20
- 4. Audience 00:3:56
- Section 3 : Non-Verbal Communication
- 1. Dress Code 00:2:55
- 2. Confidence 00:3:1
- 3. Power Poses 00:3:49
- Section 4 : Written Communication
- 1. Email Etiquette 00:6:18
- 2. Whatsapp in the Workplace 00:4:7
- Section 5 : Unwritten Rules
- 1. Unwritten rules of workplace communication 00:3:32
- Section 6 : The Art of Communication Notes
- 1. Art of Communication Notes Document
- Section 7 : An Introduction To Professionalism
- 1. Professionalism Introduction 00:01:40
- Section 8 : The Keys to Professionalism
- 1. Communication 00:02:44
- 2. Boundaries 00:04:22
- 3. Phone Calls 00:03:11
- 4. Appearance 00:02:46
- 5. Time Etiquette 00:02:40
- 6. Accountability 00:02:27
- 7. Work Events 00:03:14
- Section 9 : Conclusion
- 1. You Made It! 00:01:16
- 2. Professionalism Notes Document
Meet the Instructor
Zydii Training empowers you with courses to help you learn how to navigate our platform and use it more efficiently as a business, learner or instructor. We also publish courses we have created ourselves in various areas that are of interest to you. If there's an interesting course you'd like us to create, email us via teach@zydii.com
www.zydii.com
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Jamila Maliti
Positive Review
This course has really been helpful and it managed to highlight some areas I was struggling with.
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teach@zydii.com
0713 923 759